Privacy policy
Privacy Policy
Introduction
Given the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
First name
Last name
Email address
Phone / fax number
The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to collect information about you.
Forms and interactivity:
Your personal information is collected through forms, namely:
Website registration form
We use the information thus collected for the following purposes:
Order tracking
Information / Promotional offers
Statistics
Contact
Your information is also collected through the interactivity that may be established between you and our website and this, as follows:
Correspondence
We use the information collected for the following purposes:
Information or for promotional offers
Statistics
Contact
Right of opposition and withdrawal
We are committed to offering you a right of opposition and withdrawal with regard to your personal information.
The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.
The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.
To be able to exercise these rights, you can:
Email: jeansebastienlebel@entretiencondonet.com
Phone: 1-888-886-8839, opt. 1
Right of access
We are committed to recognizing the right of access and rectification to the persons concerned who wish to consult, modify or even delete information concerning them.
The exercise of this right will be done:
Email: jeansebastienlebel@entretiencondonet.com
Telephone: 1-888-886-8839, opt. 1
Security
The personal information that we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
SSL protocol
Access management – authorized person
Access management – person concerned
Network monitoring software
Computer backup
Username / password
Firewall
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit personal information.
Legislation
We are committed to complying with the legislative provisions set out in:
Legislation: Quebec Bill 25 modernizing legislative provisions regarding the protection of personal information.